Shipping policy
Shipping Policy
Thank you for shopping with Nylox.
We are committed to delivering your order as quickly and efficiently as possible.
Free Shipping
We offer FREE SHIPPING on all orders.
No minimum purchase is required.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Orders are not processed on weekends or public holidays.
Estimated Delivery Time
Estimated delivery time is 5–12 business days after your order has been processed.
Please note that delivery times are estimates and may vary due to:
- High order volumes
- Weather conditions
- Customs processing
- Carrier delays
- Other unforeseen circumstances
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Tracking information may take 24–72 hours to update after shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
We are not responsible for orders delivered to incorrect addresses provided during checkout.
Lost or Delayed Packages
If your package appears lost or significantly delayed, please contact our support team and we will do our best to assist you.
International Shipping
We currently ship to selected countries. Shipping availability may vary depending on location.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery and provide photos of the package and product.
Contact Us
For shipping-related questions, please contact:
nylox.shop.support@gmail.com