Refund policy
Return & Refund Policy
At [Your Store Name], customer satisfaction is important to us. If you are not completely satisfied with your purchase, we offer a 15-day return policy.
Return Eligibility
To be eligible for a return:
- The return request must be made within 15 days of delivery.
- Products must be unused, unworn, and unwashed.
- Original product tags must still be attached.
- Items must not contain stains, perfume smell, damage, or signs of wear and tear.
Returns that do not meet these conditions may not be accepted.
Free Shipping
We offer FREE SHIPPING on all orders.
Return Shipping & Refund Deductions
Customers are responsible for return shipping costs.
Please note that shipping, handling, and return processing costs may be deducted from the final refunded amount where applicable.
Original shipping charges are non-refundable.
Refund Process
Once your returned item is received and inspected, we will notify you regarding the approval of your refund.
Approved refunds will be processed to the original payment method within 5–10 business days.
Non-Returnable Items
The following items are not eligible for returns:
- Final sale items
- Gift cards
- Used or damaged products
- Products without original tags
Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the product.
Contact Us
For return or refund-related questions, contact us at:
support@[yourdomain].com